Managed Services
Managed Services
Business expects more than operational efficiency from IT. It wants a partner in innovation, because there’s a technology component to virtually every internal and customer facing process we managed services takes on day-to-day management of your voice, video, and unified communications capabilities so you can align IT resources with strategic business objectives. It eliminates complexity while supporting solutions that address business problems. Our service delivery managers establish a framework that ensures consistent and efficient operations.
They act as advocates on behalf of customers, providing assistance throughout the entire engagement lifecycle.
- Assesscurrent voice, video, or unified communications solutions
- Determinethe best financial model for a managed services engagement—on premise or cloud
- Suggestoptions for improving the performance and reliability of the entire communications stack
- Takethe necessary steps to prevent outages and disruptions
- Insureagainst security-related losses in revenue, productivity, and data
- Performreal-time monitoring of network assets (switches, routers, controllers, access points, ) and network connectivity
- Solve issues such as lack of coverage, interference, and poor throughput or performance